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Maximize your website’s well-being with a Success Plan!
| Basic | Bronze, Save 20% | Silver, Save 25% | Gold, Save 30% | |
|---|---|---|---|---|
| Routine Maintenance* | $1,000/mo. | $800/mo. | $750/mo. | $700/mo. |
| Premium Services* | $280/hr. | 5 hours/mo., $224/hr. | 10 hours/mo., $210/hr. | 20 hours/month, $196/hr. |
| Fastest Turnarounds | No | Yes | Yes | Yes |
| Analytics Dashboard | No | Yes | Yes | Yes |
| Dedicated POC | Yes | Yes | Yes | Yes |
| Total | $1,000/mo. | $1,920/mo. | $2,850/mo. | $4,620/mo. |
| Basic, Save 5% | Bronze, Save 25% | Silver, Save 30% | Gold, Save 40% | |
|---|---|---|---|---|
| Routine Maintenance* | $950/mo. | $750/mo. | $700/mo. | $650/mo. |
| Premium Services* | $266/hr. | 5 hours/mo., $210/hr. | 10 hours/mo., $196/hr. | 20 hours/month, $182/hr. |
| Fastest Turnarounds | No | Yes | Yes | Yes |
| Analytics Dashboard | No | Yes | Yes | Yes |
| Dedicated POC | Yes | Yes | Yes | Yes |
| Total | $950/mo. | $1,800/mo. | $2,660/mo. | $4,290/mo. |
What's Included?
Every plan includes routine maintenance. We handle it automatically, in the background, without you having to ask.
Routine Maintenance
We ensure your site stays secure, stable, and up to date.
- WordPress & plugin updates
- Staging site updates
- Hosting support
- Uptime monitoring
- Regular backups
Premium Services
Our metallic-tier plans includes bundles of discounted hours for:
- New features and updates
- Design & development support
- Strategy & planning
- Regular meetings
- Analytics dashboard & analysis
FAQ
Routine maintenance is the behind-the-scenes work we do automatically to keep your site secure, stable, and up-to-date. Premium services are the hands-on, request-based work — design, development, strategy, and more.
Yes! In addition to the metallic tiers including a significant discount for premium service hours, you can pay annually vs. monthly and save an additional 5%.
Invoices are sent monthly or annually. Contracts paid annually receive an additional 5% discount!
Yes, at the basic tier rate of $320/hr. Though, one of the main benefits of being on a metallic tier plan is receiving a a bundle of discounted premium service hours (the more you purchase, the deeper the savings).
Yes. If you wish to change or cancel your plan, notify us between the 1st and the 15th. The changes will be reflected starting the first of the following month.
Yes, the metallic tier plan hours roll over month-to-month but they do not roll over annually. We actively track your balance and will flag if you’re at risk of leaving hours on the table so we can put them to good use.
Assuming the website(s) are on the same server, we add an additional $100/mo. per site.
All requests go through a shared Request Log — an online tool where we track, prioritize, and manage everything in one place. It keeps things organized and makes sure nothing falls through the cracks. For urgent matters, you can always reach out directly to your Visceral point of contact.